/* Cloud18 assistant popup: a round button bottom right, opening a chat panel */
.c18a-open {
  position: fixed;
  right: 1.5rem;
  bottom: 1.5rem;
  z-index: 1000;
  display: flex;
  align-items: center;
  gap: .5rem;
  border: 0;
  border-radius: 2rem;
  padding: .85rem 1.3rem;
  background: linear-gradient(135deg, #005179 0%, #1BB3E9 100%);
  color: #fff;
  font: inherit;
  font-weight: 700;
  box-shadow: 0 8px 24px rgba(0, 0, 0, .25);
  cursor: pointer;
}
.c18a-open:hover { transform: translateY(-2px); }
.c18a-panel {
  position: fixed;
  right: 1.5rem;
  bottom: 1.5rem;
  z-index: 1001;
  width: 24rem;
  max-width: calc(100vw - 2rem);
  height: 34rem;
  max-height: calc(100vh - 3rem);
  display: flex;
  flex-direction: column;
  background: #fff;
  border-radius: 1rem;
  box-shadow: 0 12px 40px rgba(0, 0, 0, .3);
  overflow: hidden;
}
.c18a-panel[hidden], .c18a-open[hidden] { display: none; }
.c18a-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: .9rem 1.1rem;
  background: linear-gradient(135deg, #005179 0%, #0a7fb0 60%, #1BB3E9 100%);
  color: #fff;
  font-weight: 700;
}
.c18a-close {
  border: 0;
  background: transparent;
  color: #fff;
  font-size: 1.4rem;
  line-height: 1;
  cursor: pointer;
}
.c18a-log {
  flex: 1;
  overflow-y: auto;
  padding: 1rem;
  background: #f5fafd;
}
.c18a-msg {
  max-width: 88%;
  margin: 0 0 .8rem;
  padding: .65rem .9rem;
  border-radius: .9rem;
  font-size: .92rem;
  line-height: 1.45;
  word-wrap: break-word;
}
.c18a-msg p, .c18a-msg ul, .c18a-msg ol { margin: 0 0 .5rem; }
.c18a-msg > :last-child { margin-bottom: 0; }
.c18a-msg ul, .c18a-msg ol { padding-left: 1.2rem; }
.c18a-msg table { font-size: .85rem; border-collapse: collapse; }
.c18a-msg td, .c18a-msg th { padding: .15rem .4rem; border-bottom: 1px solid #d7e8f1; }
.c18a-bot { background: #fff; border: 1px solid #d7e8f1; color: #333; }
.c18a-user { margin-left: auto; background: #0a7fb0; color: #fff; }
.c18a-wait { color: #777; font-style: italic; }
.c18a-chips {
  display: flex;
  flex-wrap: wrap;
  gap: .4rem;
  margin-top: .6rem;
}
.c18a-chip {
  border: 1px solid #1BB3E9;
  border-radius: 1rem;
  background: #fff;
  color: #005179;
  padding: .3rem .8rem;
  font: inherit;
  font-size: .85rem;
  font-weight: 600;
  cursor: pointer;
}
.c18a-chip:hover { background: #1BB3E9; color: #fff; }
.c18a-form {
  display: flex;
  gap: .5rem;
  padding: .7rem;
  border-top: 1px solid #e6eef3;
}
.c18a-form textarea {
  flex: 1;
  resize: none;
  height: 2.8rem;
  border: 1px solid #c9dbe5;
  border-radius: .6rem;
  padding: .55rem .7rem;
  font: inherit;
  font-size: .92rem;
}
.c18a-form button {
  border: 0;
  border-radius: .6rem;
  padding: 0 1rem;
  background: #005179;
  color: #fff;
  font: inherit;
  font-weight: 700;
  cursor: pointer;
}
.c18a-form button:disabled { opacity: .5; cursor: default; }
.c18a-note {
  padding: 0 .9rem .6rem;
  font-size: .72rem;
  color: #888;
}
@media (max-width: 40rem) {
  .c18a-panel { right: 1rem; bottom: 1rem; height: calc(100vh - 2rem); }
  .c18a-open { right: 1rem; bottom: 1rem; }
}